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RDCMan

RDCMan

Overview

What is RDCMan?

RDCMan, or Remote Desktop Connection Manager from Microsoft, creates a single location for IT administrators to organize, group and manage connections, allowing users to manage multiple desktops.

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Recent Reviews
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Awards

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Pricing

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1 User

$199.00

Cloud
Starting Price

5 Users

$779.00

Cloud
Starting Price

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is RDCMan?

RDCMan Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(44)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
February 14, 2020

Best Remote Desktop Management tool in the industry

Verified User
Supervisor in Information Technology
Education Management Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Microsoft Remote Desktop Connection Manager (RDCMan) is being used both at the department level and across the whole organization. IT/Server Administrators don't need to use Microsoft Remote Desktop Connection Manager (RDCMan) in our organization/department to use this to manage server sessions. Still, most that are managing multiple servers, it has provided to be a handy tool. The business problem that it addresses is having an excellent Remote Desktop Management tool that is easy to use and setup, without requiring training or diving deep into the documentation to get it up and running.
Pros and Cons
  • One thing it does well is being able to deploy it quickly and easily. It takes very little space to install the actual program and also installs quickly. Once installed, it is relatively to start creating groups and adding servers/machines, without users needing to be trained in how to do this, or consulting the documentation.
  • Another thing it does well is having an easy to use layout within the Microsoft Remote Connection Manager (RDCMan) window. There is a tree directory structure, showing groups, and corresponding servers/machines. There are also thumbnails of servers/machines that are displayed. This helps IT, Administrators, to see what is connected and what is not, along with understanding what is on the actual screen of the live server/machine in realtime.
  • When trying to connect to a server/machine, and it doesn't connect, there is a "Disconnected" message that is displayed in the thumbnail. There is no information beyond this that explains why the server/machine did/could not connect. It would be helpful to the IT Administrator to know this information, even if Microsoft Remote Desktop Connection Manager (RDCMan) kept a log somewhere where this information can be analyzed.
  • There doesn't seem to be an option for connecting to a server that is usually only able to be accessed from a jump server. This will not connect if the server is set up as a server/machine within RDCman. This would be a beneficial feature to have within RDCman. Maybe one of the missing options is to be able to set this in the prospects for the jump server (within the Microsoft Remote Desktop Connection Manager (RDCMan) window).
Likelihood to Recommend
  • One scenario where Microsoft Remote Desktop Connection Manager (RDCMan) would be well suited would be in an environment where the IT/Server Administrators have a lot of servers to manage. As it provides an easy way to create groups, and then manage servers within those groups. Overall, Microsoft Remote Connection Manager (RDCman) has an excellent graphical user interface, not only showing the groups in a tree-hierarchy view but also for each server, having a thumbnail for each individual machine. It is also suitable for environments that want an easy to deploy and install solution, without requiring training or looking at detailed documentation.
  • In a scenario where it is less suited would be in an environment where they are only managing, maybe one or two servers, as this solution is not needed. It is also less suited for organizations that want a commercial-paid solution, which may offer more features and options.
RDCMan Feature Ratings
Remote Administration (14)
78.57142857142857%
7.9
Screen sharing
90%
9.0
File transfer
90%
9.0
Instant message
90%
9.0
Secure remote access with Smart Card authentication
50%
5.0
Access to sleeping/powered-off computers
70%
7.0
Over-the-Internet remote session
80%
8.0
Initiate remote control from mobile
70%
7.0
Remote management of servers & workstations
100%
10.0
Remote Active Directory® management
80%
8.0
Centralized management dashboard
80%
8.0
Session record
70%
7.0
Annotations
80%
8.0
Monitoring and Alerts
70%
7.0
Multi-platform remote control
80%
8.0
Return on Investment
  • One positive impact it's had was that it has made it easier to manage servers since this could be done from a central location and through only one program. This, in effect, has helped to increase efficiency and save the time of those doing server management.
  • Another positive impact was that it is a product that could be deployed/installed by almost anyone, and one that fits reasonably quickly. It also doesn't use a whole lot of system resources when running, so this, in turn, helps the IT/Server Administrators still be efficient in the other work they have to do.
Alternatives Considered
We haven't needed to test or compare any other Remote Desktop Management solution, as Microsoft Remote Desktop Connection Manager (RDCMan) works so well, and does most everything we need it to do. There is also the benefit that it is both a Microsoft product (which has good support and which does well to manage Windows servers) and that there is no cost for licensing of the product
Support Rating
9
We haven't had a particular need to find support for help with Microsoft Remote Desktop Connection Manager (RDCMan) since it was both easy to deploy and install, and is also very easy to use overall. If someone requires finding support for this product, there are several support options available, from technical documentation to user support forums, to phone/web/email support.
Other Software Used
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